Reference

What You Agree To When You Use jomkisss

These terms set out the rules that apply to your account, your deposits, and how you use the lobby — including payments made through Touch 'n Go eWallet, Boost, and GrabPay.

Applies to all account activityCovers Touch 'n Go eWallet, Boost, GrabPay depositsSubject to local law where you access the siteWe may update these terms with notice
jomkisss What You Agree To When You Use jomkisss
TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear or you need to raise a dispute about your account, our support team handles these questions directly. You can reach us through live chat on the site, by email, or via the in-account help form. Account-related queries — including questions about a suspended deposit or a withdrawal held for verification — are handled by the same team.

Team online

Live Chat

Start a chat session from any page on the site. Raise your terms query directly and we will respond with the relevant clause or next step.

Email Support

Send your account reference and the specific question to our support address. We respond to terms and account queries by email with a written record.

In-Account Help Form

Log in, go to your account settings, and submit a help request. Use this path for deposit verification or withdrawal queries tied to these terms.

HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

We collect the information needed to run your account — registration details, transaction records, and device data for security checks. This data is held in line with standard data-retention practice and is not sold to third parties. You can request a copy of the data we hold on your account by contacting support through any of the paths above.

Account Verification

We verify accounts before processing withdrawals. You may be asked to confirm identity details; this step protects your account from unauthorised withdrawal requests.

Data Retention

Transaction records and account data are retained for the period required by standard operating practice. You can ask what we hold and request corrections through our support form.

Cookie Use

We use cookies to keep your session active and to remember your payment method preference — for example, if you last deposited via Touch 'n Go eWallet or Boost.

Term Change Notice

When we update these terms, we post a notice on the site. If you disagree with a change, close your account before the notice period ends to avoid being bound by it.

Common Questions About These Terms

These are the questions we hear most from account holders in Malaysia about how these terms work in practice — from deposit rules to what happens when terms change.

Yes. All deposits — whether through Touch 'n Go eWallet, Boost, GrabPay or FPX — are subject to these terms. The payment method does not change your account obligations.

No. We post a notice on the site before any change takes effect. You have the option to close your account if you do not accept the updated terms before the notice period ends.

Funds in a suspended account are reviewed under our standard withdrawal procedure. We will contact you through your registered email to explain the next steps and any verification required.

Submit a data request through the in-account help form or by emailing support with your account reference. We will confirm what we hold and provide it within a reasonable timeframe.

Access depends on local law where you are located. The platform is available where local law permits. Players in Melaka, Kuantan and other parts of Malaysia should confirm eligibility based on their own circumstances.

The sections on account verification and payment processing cover withdrawals. Contact live chat or use the help form if you need clarification on a specific withdrawal held for verification.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.